Shipping and Return Policy

Shipping & Handling Policy / US Orders

We normally ship by UPS Ground. Please call 1-800-523-5155 for Express shipping quote.

All prices shown below are for Continental US orders only.

 

Total Purchase Amount Shipping Cost
$1 - $30 $7.95
$30.01 - $50.00 $8.95
$50.01 - $75.00 $9.95
$75.01 - $100.00 $10.95
$100.01 - $150 $11.95
$150.01 - $500 $14.95
$500.01 - $1,000 $16.95

Overnight Shipping Policy: Overnight Shipping is available for M-F deliveries only. If you require Saturday delivery, you must email us first to determine if FEDEX or USPS can deliver.


Shipping & Handling Policy / International Orders

We do not offer international ordering from our online store; however, we will be happy to take your order via our phone at 1-800-523-5155 or via email. Special shipping & handling fees will apply.



Returns & Refunds Policy

30 Day Return & Refund Policy: All returns must first receive an authorization code from Terra Sancta Guild within 30 days of the purchase date. Buyer is responsible for shipping the returned item(s) at buyers expense including any insurance. Buyer will receive a 100% refund on purchased merchandise only.

Beyond 30 days: No returns are accepted beyond 30 days from purchase date.

Any item(s) that has/have been personalized (engraved) is a final sale and non returnable and non refundable.

All international orders are final sale.

All returned Items must be in new condition, unused and in its original packing including ALL original parts, original box, tags, and packing materials. Terra Sancta Guild will not issue a refund or exchange if our merchandise inspection reveals that the item has been used, damaged, or altered.

Terra Sancta Guild recommends you use a shipping method with proof of delivery as well as fully insure the returned merchandise for your protection. Refunds are processed within five business days of our receipt of the returned merchandise.